WhatsApp Business API

WhatsApp Business API, broadcasts and team inbox

Qserve WhatsApp connects your own number to Meta's official WhatsApp Cloud API. Your team gets personalised broadcasts, no-code chatbots and one shared inbox. There is no API fee from Qserve; you pay only Meta's message rates.

Features

What Qserve WhatsApp does

WhatsApp broadcasts

Send personalised campaigns to opted-in customers, with images and buttons, and watch delivered, read and replied counts update.

No-code chatbots

Answer prices, hours, order status and M-Pesa payments at any hour, then hand over to a person with the full conversation.

Shared team inbox

Handle WhatsApp, Instagram, Messenger, TikTok, Telegram, email and SMS in one inbox.

WhatsApp calling

Answer WhatsApp calls in the browser.

Product catalogue

Share products with photos and prices inside a chat.

Developer API

A REST API, signed webhooks for every event and a templates API.

Who uses Qserve WhatsApp

  • Sales and customer support on WhatsApp
  • Promotions and customer notifications
  • Automating common questions and order updates
FAQ

Qserve WhatsApp questions

What is the WhatsApp Business API?

The WhatsApp Business API is Meta's platform that lets a business send and receive WhatsApp messages at scale through software. Qserve WhatsApp connects your number to Meta's official Cloud API.

Is the WhatsApp Business API free on Qserve?

Qserve charges no API fee. You pay Meta's message rates.

Can I send WhatsApp broadcasts with Qserve?

Yes. You can send personalised campaigns to opted-in customers, scheduled or immediately, and track delivered, read and replied counts.

Can several agents share one WhatsApp number?

Yes. Your team works from one shared inbox, which also covers Instagram, Messenger, TikTok, Telegram, email and SMS.

Is there a free trial?

Yes. Qserve WhatsApp has a 14-day free trial with no card required.

How do I get started?

Go to qserve.tech to start the free trial and connect your WhatsApp number.

Last updated 8 November 2026

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